London North Eastern Railway

London North Eastern Railway

Formerly known as Virgin Trains East Coast. 

The Department for Transport has set up a new publicly owned operating company, LNER Ltd, to run the trains that are currently operated by Virgin Trains East Coast.

LNER operates long-distance inter-city services on the East Coast Main Line, which runs from London Kings Crossto North East England and Scotland. It manages 11 stations and its trains call at 53.

London North Eastern Railway Customer Service Contact Details

Primary phone: 0345 722 5333 
Email: customers@LNER.co.uk
Web address: London North Eastern Railway - Customer Services
 
Address:
Customer Solutions Centre
Freepost RTUH-TUGH-GCLZ
Cramlington, NE23 1WG
Cycle Reservations https://www.lner.co.uk/rail-travel/your-journey/cycles/
Assisted Travel Tel: 03457 225 225
Assisted Travel email address: assisted.travel@LNER.co.uk

 

Delay Repay

https://www.lner.co.uk/customer-service/delay-repay/