Section IV (Miscellaneous)
SECTION IV MISCELLANEOUS CONDITIONS
58. Unacceptable conduct
Any person who a Train Company believes is likely to act in a riotous, disorderly or offensive manner may be refused access to, or may be required to leave, trains, platforms or stations.
59. Limitation of authority of a Train Company's staff or agents
A Train Company's staff or agents have no authority to waive or change these Conditions.
60. Carriage by road vehicles
These Conditions apply to passengers travelling and luggage, articles, animals and cycles conveyed in road vehicles provided by a Train Company or its agents unless notice is given to show that different conditions apply. The term "train" in this context includes any road vehicle owned or operated by a Train Company or on its behalf. A Train Company may replace a train with a road vehicle at short notice or on a planned basis and your journey time may be extended. The Train Company may refuse to accept some types of luggage, articles, animals and cycles in accordance with Condition 49.
61. Parking of motor vehicles and cycles
Conditions for parking motor vehicles and cycles are available at stations where there are parking facilities.
62. Left luggage
Left luggage conditions are displayed at stations where there are left luggage facilities.
63. Claims against a Train Company
(a) Personal injury, loss or damage to property: If you wish to make a claim against a Train Company for personal injury or any loss or damage to property, you may write to the Train Company or alternatively contact:
The Registrar Crawford & Company
Tempus
249 Midsummer Boulevard
Central Milton Keynes
Buckinghamshire
MK9 1YA
© Copyright Rail Settlement Plan Limited. Issue July 2006
(b) Other claims including Passenger's Charter claims:
All other claims under these Conditions or a Passenger's Charter should be referred to the relevant Train Company.
64. Governing law
These Conditions will be governed by English law, except where a ticket is bought in Scotland for travel wholly within Scotland, in which case these Conditions will be governed by Scots law.